Last updated: 09 September 2026
This Privacy Policy explains how ANTROSUR PRIVATE LIMITED ("Company," "we," "our," or "us") collects, uses, stores, processes, shares, and protects your personal information when you access or use our website antrosur.com and our related products, services, platforms, and applications (collectively referred to as the "Platform").
By accessing or using our Platform, submitting your personal information, creating an account, or using any of our products or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described herein.
Our services are primarily intended for users in India, and personal information may be stored and processed in India or by service providers engaged by us, subject to applicable laws.
If you do not agree with this Privacy Policy, please do not access or use our Platform or services.
We may collect different types of information depending on how you use our Platform and services.
When you register, purchase a service, contact us, or otherwise interact with us, we may collect information including:
When you purchase our services, payment-related information may be processed through our payment service providers.
Depending on the payment method used, this may include transaction details, payment reference numbers, billing information, and other information necessary to process or verify a payment.
We do not ask you to provide your debit/credit card PIN, ATM PIN, internet banking password, mobile banking password, OTP, or other confidential banking credentials to us.
If anyone claiming to represent ANTROSUR PRIVATE LIMITED requests such information from you, please do not provide it and report the matter to us immediately.
When you access or use our Platform, certain information may be collected automatically, including:
This information may be used to improve the security, functionality, performance, and user experience of our Platform.
We may use cookies, web beacons, pixels, and similar technologies to operate our Platform, remember preferences, understand usage patterns, improve functionality, and analyze website performance.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some features.
We may use the information we collect for legitimate business and service-related purposes, including:
Where required by applicable law, we will provide appropriate choices regarding promotional or marketing communications.
We do not sell your personal information as a business practice.
However, we may share or disclose information when reasonably necessary for providing our services, operating our business, or complying with legal obligations.
We may share relevant information with trusted third-party service providers that assist us with:
Such service providers may process information only to the extent necessary to perform their services for us or as otherwise permitted by law.
Where applicable, information may be shared with our affiliates, group entities, or trusted business partners for service delivery, administration, support, security, or other legitimate business purposes.
We may disclose personal information where we reasonably believe disclosure is necessary to:
Our Platform may contain links, integrations, payment gateways, or services operated by third parties.
When you interact with a third-party service, that third party may collect and process your information according to its own privacy policy and terms.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing the applicable privacy policy before providing information to any third party.
We take reasonable and appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
Depending on the nature of the information and the risks involved, security measures may include:
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
You are responsible for keeping your account credentials, passwords, and other account information confidential. You should immediately notify us if you believe your account has been accessed without authorization.
We retain personal information only for as long as reasonably necessary to:
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal procedures.
Where applicable, you may request deletion of your account or personal information by using available account settings or contacting us.
Before processing a deletion request, we may need to verify your identity.
Your request may be delayed, restricted, or declined where retention is necessary for:
After account deletion, you may lose access to your account, services, content, or other account-related features.
We may retain information that has been anonymized or aggregated so that it can no longer reasonably identify you.
Subject to applicable laws and regulations, you may have rights relating to your personal information, including the right to:
To exercise applicable rights or raise a privacy-related concern, please contact our Grievance Officer using the contact details provided below.
Certain requests may require identity verification before we can process them.
By using our Platform and voluntarily providing your information, you consent to the collection, use, storage, and processing of your personal information as described in this Privacy Policy, subject to applicable law.
Where processing is based on consent, you may withdraw your consent by contacting us. Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
If you provide personal information relating to another person, you confirm that you have the necessary authorization or lawful basis to provide that information.
Our Platform is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Where permitted by applicable law, we may send you information about our products, services, offers, updates, and promotional activities.
You may opt out of certain promotional communications by using the unsubscribe option provided in the communication or by contacting us.
Please note that even if you opt out of promotional communications, we may continue to send essential service-related communications, including account, transaction, security, and policy updates.
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, services, technology, legal requirements, or regulatory obligations.
When material changes are made, we may provide appropriate notice through our Platform or other legally permitted methods.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
The Effective Date shown at the beginning of this Policy indicates when the current version became effective.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
ANTROSUR PRIVATE LIMITED
Email: info@antrosur.com Support: support@antrosur.com Phone & WhatsApp: +91 8918693078
CIN: U59111WR2026PTC296283
Registered Office: Khantura, North 24 Parganas, West Bengal, Gobardanga, India – 743273
Website: antrosur.com
For any privacy-related complaint or grievance, you may contact us using the above contact details. We will review and address complaints in accordance with applicable laws and our internal grievance-handling procedures.
ANTROSUR PRIVATE LIMITED reserves the right to update this Privacy Policy whenever necessary to comply with applicable laws and to reflect changes in our services and business practices.
